The ZENworks Agent is responsible for device registration, content distribution, and software updates for a device.
In addition to the ZENworks Agent, the Full Disk Encryption Agent is installed on devices when ZENworks Full Disk Encryption is activated (full license or evaluation). The Full Disk Encryption Agent is responsible for encrypting and decrypting disks according to the Disk Encryption policy applied to a device.
You should verify that the Full Disk Encryption Agent is enabled. For instructions, see Configuring ZENworks Agent Features.
IMPORTANT:The Windows Secure Boot must be disabled prior to the installation of the Full Disk Encryption Agent on devices.