Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: The Scanner uses the MSI layer to collect software information on the inventoried workstations. If the MSI layer was not present on the inventoried workstation at the time of scanning, the Scanner probes the inventoried workstation.
Possible Cause: The MSI layer is not installed or is not functional.
Action: Ensure that MSI support is installed and functional.