Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Possible Cause: The scan details have been deleted from eDirectory. Also, the inventoried workstation details are deleted from eDirectory and re-created.
Action: Make sure that the Selector is loaded on the server so the Selector can process .str files.
Action: Ensure that the Inventory database contains the scan information. This ensures that the Selector has processed the .str file and created the sequence number in the Workstation object. To check whether scan information is present:
In ConsoleOne, click a container. Click Tools, then click Configure DB.
Select a ZENworks Database object, then click OK
View the scan information, right-click the inventoried workstation from ConsoleOne, click Actions, then click Inventory.
Action: If the problem persists, contact Novell Support.