Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: The Scanner collects the scan data in the .str file. The .str file for the inventoried workstation is stored in the scandir directory. The scandir directory path is specified during the installation or in the Inventory Service object property page.
This error occurs if the scandir directory location is not properly configured in the Inventory Service object property page.
Action: Ensure that the scandir directory path is properly configured in the Inventory Service object. For more information, see "Configuring the Inventory Service Object " in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.