Explanation: The Storer running on a Windows Inventory server randomly stops updating the workstation scan data in the Inventory database. The Inventory server screen displays message such as "Logout Exception: [Root exception is com.novell.service.jncp.ClientException: ccode = 34921 (0x8869)] com.novell.java.security.LogoutException: Logout failed."
Also, the directory contains .str and .zip files that need to be processed.
Possible Cause: The Storer encounters errors while updating the inventoried workstation scan data in eDirectory. Consequently, the Selector and the Storer stops processing .str files.
Action: Restart the Inventory services. For more information, see "Starting and Stopping the Inventory Service" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.