The CPU utilization of the Inventory server is 100% when the Storer is active

Explanation:  The CPU utilization of the Inventory server might be 100% when the Storer is storing the scan data (typically, full scans) into the Inventory database.

This error occurs if the memory of the Inventory server is low, or one or more high CPU-utilization applications are running on the Inventory server.

Ignore this problem if you can run any other application on the server. If you cannot run any other application at normal speed, try the actions below.

Action:  Dedicate a server to host the Inventory database.

Action:  Do the following:

1. Stop the Storer by entering stopser storer at the server console prompt.

2. Configure the following Storer parameters in the Inventory_server_installation_path\zenworks\inv\server\wminv\properties\storerdebug.properties file to slow down the processing of .str files:

   fileyield: Specify a value greater than or equal to 300 but less than 600

   parseyield: Specify a value greater than or equal to 100 but less than 500

   wsdelyield: Specify a value greater than or equal to 100 but less than 500

3. Start the Storer by entering startser storer at the server console prompt.

If the problem persists, send a copy of storerdebug.properties to Novell Support.

Action:  If your Inventory database runs on Sybase, you can improve the Storer performance by also running the Sybindex utility. For more information on how to run Sybindex, see "Sybase in the NetWare and Windows Environment" in "Database Parameter Tuning Tips"in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.